Helping Our Clients' Increase Sales, Productivity & Profits Since 1986.

Everything DiSC® Management Profile workshop teaches managers how to bring out the best in each employee. It’s the most in-depth, easily customizable DiSC®-based management training solution available.

Everything DiSC Management increases effectiveness using personalized learning to help managers

• Develop their management styles
• Improve communication
• Increase employee engagement

Everything DiSC Management is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience.

Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively.

Everything DiSC Management focuses on the abilities to:

• Enhance Your DiSC Management Style
• Direct and Delegate
• Motivate
• Develop Others
• Work with Your Manager

Make the Program Work for You
Everything DiSC Management is the most in-depth and easily customizable DiSC®-based management-training solution available. Management-specific, personalized content creates an in-depth learning experience. Modular design and online tailoring features allow us to design a customized program that’s right for your organization. Click here for a look at the whole program including a look at samples of the:

• Profile
• Follow-Up Tools
• Modular Facilitation
• Engaging Video

Everything DiSC Sales Workshop teaches salespeople how to connect better with their customers. It’s the most in-depth, easily customizable DiSC-based sales training solution available. Everything DiSC Sales increases sales effectiveness using the power of DiSC. Salespeople learn to communicate better and improve their sales relationships, which results in the ability to:

• Understand their DiSC sales style
• Identify and understand their customer’s DiSC buying styles
• Adapt their DiSC sales style to meet their customer’s needs

Everything DiSC Sales combines online pre-work and online follow-up reinforcement to create a complete sales training experience. The Everything DiSC Sales Profile is designed to be used with the Everything DiSC Sales Facilitation Kit.

Everything DiSC® Sale Profile Workshop

Everything DiSC Sales teaches salespeople how to connect better with their customers.

Everything DiSC Sales is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalized learning experience.

Participants learn how to read the styles of their customers. The result is salespeople who adapt their styles to connect better — and close more sales.

Everything DiSC Sales focuses on identifying and developing three vital areas to:

Understand Your DiSC® Sales Style
Recognize and Understand Customer Buying Styles
Adapt Your Sales Style to Your Customer’s Buying Style

Make the Program Work for You

Everything DiSC Sales is the most in-depth and easily customizable DiSC-based sales-training solution available. Sales-specific, personalized content creates an in-depth learning experience. Modular design and online tailoring features allow you to design a customized program that’s right for your organization.

Click here to view the whole program including a look at the following samples:

• Profile
• Follow-Up Tools
• Modular Facilitation
• Engaging Video

The Everything DiSC Workplace Profile helps build better relationships — one relationship at a time.

The Everything DiSC Workplace Profile can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace.

Participants understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships.

Everything DiSC Workplace focuses on learning to:

• Discover Your DiSC® Style
• Understand Other Styles
• Build More Effective Relationships

This workshop includes an optional People-Reading Module

Everything DiSC® Workplace™ Workshop

Everything DiSC Workplace Workshop can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace.

Everything DiSC Workplace is classroom training that uses online pre-work, engaging facilitation with contemporary video; and online follow-up to create a personalized learning experience.

Participants understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships.

Make the Program Work for You

Everything DiSC Workplace is the most in-depth, easily customizable DiSC-based workplace development solution available. Workplace-specific, personalized content creates an in-depth learning experience. Modular design and online tailoring features allow you to design a customized program that’s right for your organization.

Click here to view the whole program, including a look at the following samples:

• Profile
• Follow-Up Tools
• Modular Facilitation
• Engaging Video

Coping and Stress Profile® Workshop

Explore Coping and Stress in Four Life Areas

The Coping & Stress Profile is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning to:

• Provide critical insight into how stress in one area of life impacts other areas
• Examine how coping resources in one area can be used to decrease stress in another
• Show the relationship between stress, coping resources, and overall satisfaction

Coping and Stress Profile® Workshop

Helping People Manage Personal and Work Stress

Today's workplace demands high performance of its employees--but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Today's more dynamic, team-oriented organizations require flexible, creative, sustainable performance--the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either.

Discover the Power of Relationships

Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping & Stress Profile focuses on relationship-coping resources as the most effective and consistent response to stressors identified in all four life areas.

Learn Four Key Coping Resources

Four key relationship-coping resources are:

• Problem-Solving – the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them
• Communication – the ability to honestly share thoughts and feelings with others to promote mutual understanding
• Closeness – a comfort level with others and the ability to connect with people in your environment
• Flexibility – an openness and ability to respond to change

Improve Performance and Increase Satisfaction The Coping & Stress Profile helps people in organizations:

• Discover stress issues in each life area and capitalize on coping strengths to manage stress
• Learn to minimize or eliminate common daily stressors
• Identify areas for coping skills improvement
• Develop flexibility in responding to change
• Communicate more effectively to improve problem-solving
• Build mutually supportive relationships

Discovering and Developing Leadership Potential

Leaders come in many varieties, ranging from the charismatic visionary to the unassuming team player. Most leaders display several leadership characteristics or "dimensions of leadership." A follower can become a leader and a leader can spend time as a follower. The Dimensions of Leadership Profile® is designed to strengthen your organization in the following three ways:

1. Discover what you value in yourself as a leader. You'll better understand how you are likely to make use of a leadership opportunity. You'll see how you contribute to your group's success and find it easier to plan for your own development as a formal or informal leader.
2. Learn what kinds of leaders you want to follow. You'll discover what you value in a leader and what kind of leadership you want to support. You can also describe in a non-threatening way how another person provides leadership. The results offer valuable feedback to present leaders; and helps them to see how others perceive their contribution.
3. Determine the dimensions of leadership needed by your organization. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. With the insights gained from the Dimensions of Leadership Profile, you can more purposefully recruit and encourage potential leaders to contribute where needed.

Dimensions of Leadership Profile® Workshop

Expand Your Definition of Leadership

In a successful organization, leaders can be found at every level — from the boardroom to the mailroom, from the chairman's office to the customer-service desk. This is particularly true in organizations that have given up elaborate hierarchies in favor of a team-oriented approach to leadership and management. Leadership is also important in Total Quality Management and is one of the evaluation criteria for the Malcolm Baldrige Quality Award.

Discover the 12 Dimensions of Leadership

The Dimensions of Leadership Profile allows learners to explore leadership from one of three points of view: Self as leader, another person as leader or the need for leadership. The profile then guides learners in their personal assessment of four broad aspects of leadership: Character, Analysis, Accomplishment and Interaction. Finally, learners determine how they view 12 specific Dimensions of Leadership:

• Enthusiasm
• Integrity
• Self-renewal
• Courage
• Perceiving
• Judgment
• Performing
• Problem-solving
• Team-building
• Collaboration
• Inspiring
• Serving others

Develop Leaders at All Levels of Your Organization Organizations use the Dimensions of Leadership Profile Workshop to help people:

• Discover personal leadership characteristics
• Develop an understanding of the leader-follower relationship
• Eencourage acceptance of different approaches to leadership
• Match leadership approaches to organizational needs
• Recognize the strengths in shared leadership

Discovering Diversity Profile® Workshop

Explore Diversity Issues in Four Key Areas

The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas:

• Knowledge
• Understanding
• Acceptance
• Behavior

Discovering Diversity Profile® Workshop

Help People Capitalize on Differences

As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive--but realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance; and they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization.

Discover Your Comfort Level

The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort — or discomfort — with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered.

Gain Insight, Take Action, Value Diversity

The Discovering Diversity Profile helps individuals in an organization:

• Discover their personal comfort level with people who are different from themselves
• Understand the impact of their behavior on others
• Assess the accuracy of their knowledge about differences
• Limit the influence of stereotypes
• Reduce conflict
• Transform knowledge into acceptance and empathy

Personal Listening Profile® Workshop

Overcoming Communication Barriers

Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile®helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.

Personal Listening Profile® Workshop

Learn to Listen and Respond with Purpose

Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is to entertain us, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.

Discover the Impact of Different Listening Approaches

Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches:

• Appreciative
• Empathic
• Comprehensive
• Discerning
• Evaluative

Adopt an Appropriate Listening Approach

The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators.

Enhance Individual and Team Performance
Organizations use the Personal Listening Profile to:

• Enhance communication
• Reduce conflict
• Strengthen customer relationships
• Develop leaders
• improve management effectiveness
• boost productivity

Team Dimensions Profile® Workshop

• Helping People Work More Effectively in Teams

Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.

Team Dimensions Profile® Workshop

Discover the Right Roles For the Right People

The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individual's contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer.

"Z Process" Keeps Teams Moving in the Right Direction

The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team.

Capitalize on Individual Strengths for Total Team Performance
The Team Dimensions Profile helps teams in your organization:

• identify individual approaches to innovative teamwork
• match individual strengths with team roles
• reinforce and appreciate the contributions of others
• reduce team stress and conflict
• foster trust and build mutual support
• encourage team innovation and problem solving
• reduce project-cycle time and increase productivity

The Team Dimensions Profile and its unique Z Process help you meet the team challenge. It's a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results.

Time Mastery Profile® Workshop

Help People Maximize Their Time

Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs and enjoy life outside of work is increasingly intense in today's less-structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile® helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas.

Time Mastery Profile® Workshop

Create More Time in the Day

If you could reduce your staff's wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees devoted more time to completing critical tasks. The advantages of effective time management include the following abilities to:

• Accomplish more each day
• Meet project deadlines
• Serve more customers without added staff, equipment, or office space
• Spend more time pursuing opportunities and less time doing paperwork and attending meetings

Tap Into A Powerful Tool for Self-Assessment

The Time Mastery Profile is a unique tool that provides people with a complete self-directed assessment of their current time-management effectiveness. The instrument consists of 60 statements that describe employees' time-related behavior in 12 categories:

• Attitudes
• Goals
• Priorities
• Analyzing
• Planning
• Scheduling
• Interruptions
• Meetings
• Written communications
• Delegation
• Procrastination
• Team time

Transform Self-Awareness Into Results

The Time Mastery Profile includes a workbook with practical tips to help employees improve their time-management skills in 12 key categories. The workbook supplies a detailed framework for a personal action plan under each of the 12 headings. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast. Most people need less than one hour to take the first steps toward more effective management of their time.

Reducing Turnover and Increasing Productivity

Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile. This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.

The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention.

Work Expectations Profile® Workshop

Explore 10 Key Expectations

In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect today's employment relationships:

• Structure
• Diversity
• Recognition
• Autonomy
• Environment
• Expression
• Teamwork
• Stability
• Balance
• Career Growth

Focus/Reflect/Act Model Delivers Memorable Learning

The Work Expectations Profile helps people:

• Focus on their high expectations
• Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken
• Act on what they've discovered

Multidimensional Tool Suits Today's Business Climate

The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations, which include the ability to:

• Work on a team
• Transition to a new position or experiencing organizational restructuring
• Create meaningful performance reviews
• Make the most of daily routines

Open the Door to Mutual Understanding

Organizations use the Work Expectations Profile to help employees:

• Explore key work expectations
• Discover which expectations are most important to them
• Learn how to communicate their expectations to others
• Learn how to initiate steps to have their expectations met
• Learn how to adjust their expectations when necessary

DEVELOPING HIGH ACHIEVERS

Effective Personal Productivity® (EPP)- Productivity is the wellspring of success and a basic part of human nature, yet many lack the direction they need to achieve. BOMES Effective Personal Productivity program will help members of your organization:

• Evaluate their attitude and make productive behavioral changes
• Set goals and achieve results
• Increase productivity through controlling priorities
• Communicate more effectively
• Become a team player
• Deal with interruptions
• Thrive in a learning environment

"Success does not happen by chance. We achieved our predetermined objectives through the EPP process which is brilliant. Our team is now more enthusiastic to work towards our goals and quality excellence."

Dr. Yingdao Krairiksh, Hospital Director
Bangkok Hospital

Some of the results reported by Bangkok Hospital were:

• Achieved revenue growth of 19%
• Utilities bill went down 7%
• Food cost went down 7%
• Outstanding debts went down 17%
• Customer satisfaction index rose to 85%

PROGRAM OUTLINE here

BALANCE THE ROLE OF LEADERSHIP

Effective Supervisory Management® (ESM) - Most managers and supervisors lack the leadership and supervisory skills necessary to fulfill their positions. For example, by failing to delegate, many find themselves working long hours and fighting burn-out. LMI's Effective Supervisory Management program will help them:

• Motivate people to a higher level of productivity
• Get more done through time management
• Learn the art of delegation and giving direction
• Exercise authority effectively
• Handle and prevent problems with people
• Develop the potential of employees

PROGRAM OUTLINE here

ACHIEVING GOALS THROUGH PEOPLE

Effective Management Development® (EMD)- Every organization needs good management. Dynamic managers excel in people skills and the ability to create a motivational environment. Effective managers make good decisions at the right time and then take action. LMI's Effective Management Development program will help managers:

• Assume leadership responsibility
• Manage by goals
• Get results through time management
• Empower other people
• Balance authority and power productively
• Develop a written and specific Plan of Action for success

PROGRAM OUTLINE here

BECOMING A TOTAL PERSON ®

Effective Personal Leadership® (EPL) - All individuals within an organization take on significance as they represent the organization to the outside world and as they interact within the organization. Their personal motivation and self-image are key to how they perform, respond, and lead. LMI's Effective Personal Leadership program helps people:

• Realize their potential for personal leadership through building on strengths and improving self-image
• Make choices for success by overcoming past conditioning
• Increase self-motivation by altering attitudes, behaviors, and habits
• Develop a written and specific Plan of Action for success

PROGRAM OUTLINE here

GETTING RESULTS THROUGH COMMUNICATION

Effective Communication® (EC)- Miscommunications cost business and industry millions each year. Becoming an effective communicator can be learned. It takes understanding of human behavior and communication styles. Effective communication is a dynamic process that offers long-term dividends for the life of your company. LMI's Effective Communication program will help people:

• Understand styles of behavior and various ways of communicating
• Overcome communication barriers and improve communication skills
• Learn the art of active listening
• Solve problems through communication
• Communicate in groups – from planning to presenting

PROGRAM OUTLINE here

IMPROVING TEAM PERFORMANCE

Effective Team Dynamics® (ETD)- When a team works effectively and efficiently, everyone wins. A successful team is truly an example of synergy at work - that is, accomplishing more as a team then individuals could by working alone. LMI's Effective Team Dynamics program helps teams:

• Develop high-performance teamwork
• Work together to achieve team goals
• Assume responsibility and accountability
• Handle challenges through team communication
• Create mutual trust, support, and collaboration

Program outline here

FOCUSING ON SALES RESULTS

Effective Selling Strategies® - Successful salespeople are self-motivated and focused with crystallized goals. They enjoy interacting with people and understand the importance of the desire to be of service. In addition, they know the "basics" of professional selling. LMI's Effective Selling Strategies program helps people:

• Learn the art of prospecting
• Prepare an effective presentation
• Ecognize buying signals and discover prime buying motives
• Become an expert closer
• Deliver exceptional customer service

Program outline here

BECOMING THE TOTAL LEADER

"Effective Motivational Leadership® (EML)- As the world of business has changed and evolved, the need for effective leaders has skyrocketed. For businesses to become truly empowered and innovative enterprises, they must develop leaders throughout the entire organization. LMI's Effective Motivational Leadership program will help you:

• Understand what it takes to become an effective motivational leader
• Build and communicate your vision for the future
• Create winning teams for the 21st Century
• Lead organizational change and innovation
• Create an organization of leaders

Program outline here

IMPLEMENT STRATEGIC LEADERSHIP

Effective Strategic Leadership™ - Strategic leadership is the ability to lead an organization. A strategic leader is able to define and develop the purpose of the organization, the key strategies, the optimum structure, the right people in the right roles, and the most effective processes for the organization to succeed. LMI's Effective Strategic Leadership program will help you:

• Clarify your strategic purpose: why you exist
• Complete a comprehensive strategic assessment: where you stand now
• Create your strategic development: where you want to go
• Implement your strategic execution: make your strategy happen

Program outline here